We run the back office of your practice — so you can focus on patients.
ElderberryMD handles records, refills, prior authorizations, and after-hours triage. Free for patients. Freemium for providers.
One service for your entire back office
From the front desk to the after-hours line, our Care Team and tools handle the work that pulls your staff away from patients — alongside your existing systems. No new EMR, no rip-and-replace.
Records, Inbox & Refills
We process incoming records, triage the physician inbox, and handle routine refills — so your day starts with only the items that need a doctor's eyes.
Learn more →Prior Authorization
We submit, track, and escalate prior auths to approval. Your team stops waiting on hold — and patients get their prescriptions faster.
Learn more →After-Hours Service
Real Care Team staff triage after-hours questions — urgent calls escalated, routine ones answered — without waking your on-call.
Learn more →AI Scribe
Ambient documentation drafts your clinical notes during the visit — customizable to each provider's style and specialty. You review and sign; the typing is done.
Learn more →Specialist Coordination
We contact specialists, book referrals, and close the loop so nothing falls through the cracks between visits.
Learn more →Medication Management
We reconcile the medication list across all of a patient's providers, so the record your team relies on is accurate.
Learn more →Why we’re different
Real MA staff, not just software
Our service runs on real medical-assistant-grade staff backed by structured workflows. You get the output of a skilled MA team — without the overhead of hiring, training, and managing one. The cost is a fraction of a W2 hire.
Both-sides freemium
Patients use ElderberryMD free, always. Providers start on a free tier and scale up only as the service earns its keep. No lock-in, no per-seat minimums — freemium for providers means you pay for value delivered, not seats reserved.
Trust posture you can show patients
We don't sell patient ads. We don't sell PHI to advertisers. Every patient who connects their records through our platform keeps full ownership of their data. Our pricing is transparent — no hidden per-transaction fees. See our privacy commitment →
Free for patients. Built for your practice.
One service that works for both sides of the visit.
For your patients
Patients get real access to their care — free. They can message your practice, keep their records in one place, get clear answers to their questions, and track their labs over time. No subscription, no barriers between them and your team.
For your practice
Our Care Team — real people — handles the inbox, refills, prior auths, records, and after-hours triage that pull your staff away from patients. You focus on care; we handle the back office, at a fraction of what hiring costs.
Two ways to start free
For Providers
Start on the free tier. Add services as they earn their keep. No contract, no per-seat minimums.
Start free →Freemium — see provider plans
For Patients
Use ElderberryMD free, always. We coordinate your care records and help you navigate the system.
Patient access →Free, no credit card
Built by someone who lived the problem
In fall 2020, Landon Wiedenman — a 44-year-old healthcare architect — was diagnosed with T-cell lymphoma. Facing half a dozen misdiagnoses and fragmented care across multiple specialists, he built the coordination system he needed.
His diagnosis, which typically takes 72 months, was completed in 6 months. That early detection changed everything.
Read the full story →Questions before you start?
Send us a message and we’ll respond within one business day. No sales pressure — just answers.
Contact us