Three problems we solve for your practice
Each service integrates with your existing workflow. No new EMR, no rip-and-replace.
Records, Inbox & Refills
We process incoming records, triage the physician inbox, and handle routine refill requests — so your staff day starts with only the items that need a doctor's eyes.
Learn more →Prior Authorization
We submit, track, and escalate prior auths from start to approval. Your team stops being on hold with insurance — and your patients get their prescriptions faster.
Learn more →After-Hours Service
Patients with after-hours questions are triaged by our care team, not an answering service. Urgent calls get escalated; routine questions get answered — without waking your on-call.
Learn more →Why we’re different
Real MA staff, not just software
Our service runs on real medical-assistant-grade staff backed by structured workflows. You get the output of a skilled MA team — without the overhead of hiring, training, and managing one. The cost is a fraction of a W2 hire.
Both-sides freemium
Patients use ElderberryMD free, always. Providers start on a free tier and scale up only as the service earns its keep. No lock-in, no per-seat minimums — freemium for providers means you pay for value delivered, not seats reserved.
Trust posture you can show patients
We don't sell patient ads. We don't sell PHI to advertisers. Every patient who connects their records through our platform keeps full ownership of their data. Our pricing is transparent — no hidden per-transaction fees. See our privacy commitment →
The model that worked
An analogy, not a projection.
Practice Fusion went free-EHR and built the largest ambulatory EHR network in the US before its $100M acquisition by Allscripts. The flywheel: free to practices → wide adoption → network value → enterprise exit.
We’re applying the same arc to care coordination. Free for patients creates patient-side adoption. Freemium for providers creates the practice-side network. The result is a two-sided platform that neither a pure-patient app nor a pure-provider SaaS can replicate.
This is an analogy to a proven distribution model, not a representation of ElderberryMD’s own outcomes or a projection of future results.
Two ways to start free
For Providers
Start on the free tier. Add services as they earn their keep. No contract, no per-seat minimums.
Start free →Freemium — see provider plans
For Patients
Use ElderberryMD free, always. We coordinate your care records and help you navigate the system.
Patient access →Free, no credit card
Built by someone who lived the problem
In fall 2020, Landon Wiedenman — a 44-year-old healthcare architect — was diagnosed with T-cell lymphoma. Facing half a dozen misdiagnoses and fragmented care across multiple specialists, he built the coordination system he needed.
His diagnosis, which typically takes 72 months, was completed in 6 months. That early detection changed everything.
Read the full story →Questions before you start?
Send us a message and we’ll respond within one business day. No sales pressure — just answers.
Contact us