Before your first visit, we’ve already found your history.

You shouldn’t have to be your own medical courier. ElderberryMD hunts down your past records from every doctor, hospital, and lab you can remember — going back as far as your memory does — and assembles one complete history, ready before your first appointment. Free for patients.

Your history is scattered across every place you’ve ever been seen.

New patients arrive as a blank page — not because their story is short, but because no one ever gathered it. So tests get repeated, details get missed, and the patient becomes the filing clerk.

~7 / ~4
doctors across ~4 practices the typical Medicare patient sees in a single year (Pham et al.)
Billions
wasted each year on duplicate tests ordered because earlier results couldn’t be found
Hours on hold
what it takes a patient to chase their own records by phone and fax — if they ever do
A blind first visit
the default when a new patient shows up with no prior history in the chart

How we go back and bring it all forward

You tell us where you’ve been. We do the hunting — including the parts patients dread.

You

Tell us your story

Every place you remember being seen — doctors, hospitals, urgent cares, specialists, labs — as far back as you can recall. A name and a city is enough; we take it from there.

We request

We reach out to every source

We prepare and submit the records releases to each prior provider, hospital, lab, and imaging center — the paperwork, the fax numbers, the portals — on your behalf.

We chase

We hunt down the holdouts

The slow offices, the closed practices, the ones that “never got the request.” We follow up until it shows up — the legwork you’d otherwise spend weeks on hold for.

We organize

We consolidate it into one clean history

Everything is organized, consolidated, and de-duplicated into a single chronological record — displayed in our system in an easily digestible format, and, when your practice wants it, entered directly into your EHR and configured to your preferences.

Day one

Ready before your first appointment

Your clinician walks in already knowing your story — no repeated questions, no missing labs, no starting from zero. The visit is about you, not your paperwork.

How far back? As far as you can remember.

We don’t cap your history at the last year or the last provider. If you can name a doctor from a decade ago or a hospital from another state, that’s where we start digging. The goal is your whole story — childhood immunizations to last month’s labs.

Old records assembled here flow into everything else — your secure thread, your clinician’s view, and AskEvidence’s patient-aware answers.

As far back
as you remember
No arbitrary cutoff. If you can recall it, we’ll go after it — across providers, states, and decades.

What we track down

Not just the last visit summary — the full picture, from every kind of source.

Primary & specialist records

Visit notes, problem lists, and care plans from every doctor you’ve seen.

Hospital & ER records

Admissions, discharge summaries, procedures, and operative reports.

Labs & pathology

Bloodwork, biopsies, and results — so nothing gets re-drawn for no reason.

Imaging & reports

X-rays, CT, MRI, and ultrasound reports from prior imaging centers.

Medications & immunizations

Prescription history and vaccination records, reconciled into one list.

The hard-to-reach ones

Closed practices, out-of-state providers, and offices that still run on fax.

It doesn’t stop at the first visit

Every referral creates a new record somewhere else. So we keep going. After every follow-on appointment — specialists, referred physicians, hospitals, outside providers — we proactively pull those records back too, organize them, and fold them into the chart, so your story stays whole as your care continues.

You should never have to carry results from one doctor to the next again. See specialist coordination →

Always closing the loop

  • Records pulled after every referral & specialist visit
  • Outside hospital and ER visits captured
  • Proactive — we don’t wait to be asked
  • The chart stays complete over time, not just at onboarding

Included free, in every patient’s program.

Record retrieval is part of what it means to be an ElderberryMD patient — no fee, no add-on, no asterisk. Your history belongs to you; we just go get it.

Get started free

For patients & families

Stop being the messenger between your own doctors. Tell us where you’ve been once, and arrive at every new appointment with your whole story already in the room.

  • We do the calling, faxing, and chasing — not you
  • One complete, readable history
  • As far back as you can remember
  • Always free for patients
For patients →

For providers

Meet new patients already knowing them. A complete prior history lands in the chart before the first visit — fewer repeated tests, safer decisions, and a first appointment spent on care, not data entry.

  • Complete history in the chart before day one
  • FHIR-native — flows into your EHR
  • Fewer duplicate tests and information gaps
  • Handled by the Care Team, not your front desk
See provider pricing →