8 Plans. One Back Office.
Start free and add capacity as your practice grows. ElderberryMD runs your back office — so you focus on medicine, not paperwork.
Starter
Get started at no cost. ElderberryMD handles your basic inbox so your staff doesn't have to.
- Practice dashboard access
- Refill request inbox (up to 50/mo)
- Basic patient messaging
- Up to 100 active patients
- Web access
Practice Lite
ElderberryMD routes after-hours calls and handles prior auths so your front desk isn't buried.
- Everything in Starter, plus:
- Prior authorization submission
- After-hours call routing to our team
- Up to 300 active patients
- Monthly utilization report
Practice
We fully manage your patient inbox and coordinate care. Less admin. More clinical time.
- Everything in Practice Lite, plus:
- Full inbox management by MA staff
- Appointment coordination for patients
- Insurance navigation & appeals support
- Unlimited active patients
- Business-hours MA coverage (8am–6pm)
Practice+
ElderberryMD extends coverage into evenings and proactively closes care gaps between visits.
- Everything in Practice, plus:
- Extended MA coverage (7am–10pm)
- Proactive care gap outreach
- Patient education materials
- Monthly care quality report
Pro
A dedicated care coordinator for your practice, plus Medicare CCM billing support so you capture revenue you're already owed.
- Everything in Practice+, plus:
- Dedicated care coordinator
- Medicare CCM billing support
- EHR integration (Epic, Athena)
- Custom workflow configuration
Pro+
We cover your patients around the clock. Real MA staff available 24/7 — no answering service, no voicemail.
- Everything in Pro, plus:
- 24/7 MA coverage
- Advanced analytics dashboard
- Multi-provider practice support
- Dedicated account manager
Enterprise
ElderberryMD integrates at the health-system level — custom SLAs, API access, and quarterly business reviews.
- Everything in Pro+, plus:
- Health system & IPA integration
- Custom SLA & uptime guarantees
- API access for data export
- Quarterly business review
Enterprise Plus
Full-scope partnership: onboarding, custom billing integrations, dedicated implementation, and a direct support line.
- Everything in Enterprise, plus:
- Full practice onboarding support
- Dedicated implementation team
- Custom billing integrations
- Priority direct support
Single-seat pricing. No setup fees. No long-term contracts on available tiers.
Why Practices Choose ElderberryMD
Cheaper than another MA. No benefits, no turnover, no training. Just results.
We Do the Work
ElderberryMD handles your refill requests, prior authorizations, and patient inbox. Real MA staff — not a bot — so nothing falls through the cracks.
Less Admin. More Clinical Time.
Your staff spends hours on calls your patients could have avoided. We take those calls, route the messages, and let your team focus on care.
Revenue You're Already Owed
Medicare reimburses $62–175 per eligible patient per month for care coordination. ElderberryMD provides the infrastructure to capture it.
How We Compare
Scribes listen in and auto-document. ElderberryMD runs your back office — inbox, refills, prior auths, and after-hours coverage — with real MA staff. That's a different category entirely.
| Feature | ElderberryMD | Suki | Abridge | Nabla | Practice Fusion |
|---|---|---|---|---|---|
| Starting price | $0 Free tier — always | $299–399/MD/mo | $199+/MD/mo | $119/MD/mo | $99–199/mo |
| Service model | Managed back-office + real MA staff | AI ambient scribe | AI ambient scribe | AI ambient scribe | EHR + basic features |
| Inbox & refill management | ✓ Handled by MA staff | — | — | — | Limited |
| Prior authorization support | ✓ Included from Practice Lite | — | — | — | — |
| After-hours call coverage | ✓ Real staff routing | — | — | — | — |
| Free entry tier | ✓ Start at $0 | Paid only | Paid only | Paid only | Paid only |
Competitor pricing as of June 2026, from public pricing pages. Figures manually reviewed quarterly. ElderberryMD prices reflect available tiers; additional tiers open on schedule shown above.
Ready to Cut Your Back-Office Overhead?
Start free and see how ElderberryMD fits your practice. No commitment required on available plans.