General
What is ElderberryMD?
ElderberryMD is an AI-powered healthcare navigation platform that helps you coordinate care across multiple providers, understand treatment options, navigate insurance, and take control of complex health journeys. It's like having a healthcare expert available 24/7.
How is ElderberryMD different from other healthcare platforms?
Unlike telemedicine platforms that replace your doctor, ElderberryMD works alongside your existing providers. We coordinate between them, ensure nothing falls through the cracks, and help you navigate the system. We're a coordination layer, not a replacement for your care team.
Who founded ElderberryMD?
ElderberryMD was founded by Landon Wiedenman, a healthcare architect with 15+ years in Medicare/Medicaid systems. He built the first version during his own T-cell lymphoma diagnosis, reducing his time-to-diagnosis from the 72-month average to just 6 months. Read the full story.
Is ElderberryMD a telemedicine platform?
No. ElderberryMD is a care coordination and healthcare navigation platform. We don't replace your doctors — we help you coordinate between them, understand your options, and navigate the system more effectively.
How It Works
How do I get started?
Simply contact us for a free health assessment. We'll learn about your situation and show you how ElderberryMD can help coordinate your care.
What information do I need to provide?
You'll share your health situation, current providers, diagnoses, and goals. The more context you provide, the better we can coordinate your care. You can share information at your own pace.
How does the AI work?
Our AI synthesizes medical knowledge from trusted sources to help you understand your condition and coordinate care. It learns your health context and provides personalized guidance, appointment prep, and care coordination support.
Is my data secure?
Yes. ElderberryMD is fully HIPAA compliant. Your health data is encrypted in transit and at rest, and we never sell personal information. See our privacy policy.
Membership & Pricing
How much does ElderberryMD cost?
ElderberryMD membership is $39/month. This includes unlimited access to all features. See full pricing details.
Is there a free trial?
Yes. Starter includes a 30-day free trial and Premium includes a 7-day free trial. Try ElderberryMD risk-free. See plans.
Can I cancel anytime?
Yes. No contracts, no commitment. Cancel your membership at any time.
Do you accept insurance?
ElderberryMD is currently a direct subscription. We are building toward Medicare CCM billing for eligible patients. We help you maximize your existing insurance benefits regardless of plan.
Features
Can I connect my health records?
Yes. ElderberryMD is FHIR-integrated, meaning we can connect with major EHR systems to bring your medical records into one unified view.
Can ElderberryMD schedule appointments for me?
We provide appointment prep, scheduling support, and provider research. We help you prepare for appointments with relevant questions and context from your other providers.
Will ElderberryMD help with insurance questions?
Yes. We help with plan comparison, cost estimation, prior authorization tracking, claims navigation, and finding in-network providers. Learn more.
For Medicare Patients
Am I eligible for Medicare care coordination?
If you have 2+ chronic conditions and are enrolled in Medicare Part B, you may be eligible. Check your eligibility.
Will Medicare cover ElderberryMD?
We are building toward full Medicare CCM (Chronic Care Management) billing. In the future, your care coordination may be covered by Medicare.
Do I need a smartphone?
No. ElderberryMD works via phone calls and text messages in addition to the web platform. No smartphone required.
Can my caregiver set this up for me?
Yes. Family members and caregivers can set up and manage ElderberryMD on behalf of a loved one. Learn about caregiver support.
For Providers
How does ElderberryMD integrate with my EHR?
We use FHIR-native integration and work with Epic, Cerner, Athenahealth, and other major EHR systems. Learn more for providers.
What Medicare codes can I bill?
CCM (Chronic Care Management), PCM (Principal Care Management), and BHI (Behavioral Health Integration). Reimbursement ranges from $62-175/patient/month.
Do I need additional staff?
No. ElderberryMD's AI handles the coordination. Your existing staff can manage the program with minimal overhead.
Security & Privacy
Is ElderberryMD HIPAA compliant?
Yes. ElderberryMD is fully HIPAA compliant with proper safeguards for protected health information (PHI).
How do you protect my health data?
All data is encrypted in transit (TLS) and at rest. We follow HIPAA security requirements and the HITRUST framework. We never sell personal health information.
Can I download my records?
Yes. You have the right to access and download your health information at any time.