Research & Second Opinions
We research your condition, find the best specialists in your area, review treatment options, and help you understand what your doctors are recommending. We interpret symptoms, explain medications in plain language, and help you ask the right questions.
- Condition and treatment research
- Specialist identification and vetting
- Second opinion support
- Medication explanation and interaction checks
Appointments & Scheduling
We call providers, book appointments, handle rescheduling, send reminders, and make sure you have everything you need for each visit. No more sitting on hold or playing phone tag with doctor's offices.
- We make the calls and book for you
- Appointment prep with questions and records
- Post-visit follow-up coordination
- Reminders and rescheduling
Provider Coordination
We call your doctors, transfer records, chase down referrals, follow up on lab results, and make sure every provider on your care team knows what the others are doing. We're the glue your healthcare system is missing.
- Multi-provider communication
- Records transfer and management
- Referral tracking and follow-up
- Lab result coordination
Insurance & Cost Navigation
We call your insurance company for prior authorizations, fight claim denials, identify billing errors, and help you understand your coverage. We find cost-saving strategies and make sure you're not paying more than you should.
- Prior authorization handling
- Claim denial appeals
- Billing error identification
- Cost optimization and savings
Ongoing Care Management
Healthcare isn't a one-time event. We monitor your care plan, track medication refills, remind you about follow-ups, and adjust as your needs change. We're your healthcare partner for the long haul.
- Medication tracking and refills
- Treatment plan monitoring
- Follow-up reminders
- Care plan updates as needs change
Medical Records & Privacy
All your health information in one secure, HIPAA-compliant place. We retrieve records from your providers, organize them, and make sure every doctor has what they need. Your data is encrypted and protected.
- FHIR-integrated medical records
- Retrieval and sharing with care team
- HIPAA-compliant security
- One unified health record
Reach Us However Works for You
Your concierge is available 24/7 via the channel you prefer.
Web App
Full dashboard with care plan, records, and conversation history
SMS / Text
Quick questions and updates via text message
Phone
Talk to your concierge directly when you need to
The best healthcare on Earth™
Start with a free consultation and see what a dedicated healthcare concierge can do for you.
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