Services — ElderberryMD

Research & Second Opinions

We research your condition, find the best specialists in your area, review treatment options, and help you understand what your doctors are recommending. We interpret symptoms, explain medications in plain language, and help you ask the right questions.

Condition and treatment research
Specialist identification and vetting
Second opinion support
Medication explanation and interaction checks

Appointments & Scheduling

We call providers, book appointments, handle rescheduling, send reminders, and make sure you have everything you need for each visit. No more sitting on hold or playing phone tag with doctor's offices.

We make the calls and book for you
Appointment prep with questions and records
Post-visit follow-up coordination
Reminders and rescheduling

Provider Coordination

We call your doctors, transfer records, chase down referrals, follow up on lab results, and make sure every provider on your care team knows what the others are doing. We're the glue your healthcare system is missing.

Multi-provider communication
Records transfer and management
Referral tracking and follow-up
Lab result coordination

Insurance & Cost Navigation

We call your insurance company for prior authorizations, appeal prior-authorization denials, and help you understand your coverage. We find cost-saving strategies and make sure you're not paying more than you should.

Prior authorization handling
Prior-authorization denial appeals
Cost optimization and savings

Ongoing Care Management

Healthcare isn't a one-time event. We monitor your care plan, track medication refills, remind you about follow-ups, and adjust as your needs change. We're your healthcare partner for the long haul.

Medication tracking and refills
Treatment plan monitoring
Follow-up reminders
Care plan updates as needs change

Medical Records & Privacy

All your health information in one secure, HIPAA-compliant place. We retrieve records from your providers, organize them, and make sure every doctor has what they need. Your data is encrypted and protected.

FHIR-integrated medical records
Retrieval and sharing with care team
HIPAA-compliant security
One unified health record

Reach Us However Works for You

Your coordinator is available via the channel you prefer.

Web App

Full dashboard with care plan, records, and conversation history

SMS / Text

Quick questions and updates via text message

Phone

Talk to your coordinator directly when you need to

The best healthcare on Earth™

Start with a free consultation and see what a dedicated care coordinator can do for you.

Get Started

In an emergency, call 911. ElderberryMD is not an emergency service and is not a substitute for one. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. If you are in emotional distress or thinking about suicide, call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7. ElderberryMD can help connect you with ongoing mental-health care, but it is not a crisis line and is not a substitute for one.

What Your Care Coordinator Does For You