One service. Your whole back office.
ElderberryMD is a concierge + practice-management service. Our Care Team — real people, not a call center — handles the administrative work that pulls your staff away from patients. Cheaper than hiring, and your physicians stay in charge of every clinical decision.
Everything we handle for your practice
Records, Inbox & Refills
The Care Team works your inbox, routes records, and processes refill requests so your staff doesn't have to.
Learn more →Secure Messaging & File Sharing
One encrypted thread for patients, the Care Team, and clinicians — with photos, results, and documents shared right inside it.
Learn more →Patient Education
Plain-language education for every confirmed diagnosis and discharge — mapped to the diagnosis, written for the person, delivered through the Care Platform.
Learn more →Record Retrieval
We hunt down a patient’s past records before the first visit — and after every referral — and assemble one complete history. Free for patients.
Learn more →After-Hours Service
Real staff answer after-hours so you can go home — no on-call physician ever.
Learn more →Medication Management
We maintain and reconcile the med list across all of a patient's providers.
Learn more →Eligibility Verification
Pre-visit and real-time insurance eligibility checks handled for you.
Learn more →AskEvidence
Evidence-grounded answers with citations — a tool your clinicians and Care Team wield, never a replacement for their judgment.
Learn more →EHR Integration
FHIR-native; works alongside Epic, Cerner, and Athenahealth — no rip-and-replace.
Learn more →Onboarding & Success
White-glove onboarding plus a dedicated success contact with a clear SLA.
Learn more →Outpatient Social Work
A real human Care Team plus the tooling to coordinate across providers, navigate benefits and resources, and document it all — so more of your day goes to the people in front of you.
Learn more →The Care Team
Real MA, customer-support, and office-admin staff who become an extension of your practice.
Meet the team →Cheaper than hiring. Better than burning out your staff.
Patients are always free. Providers start free and scale through Practice, Pro, Premium, and Enterprise plans.
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