The Short Version
Everything you need to know in under a minute.
No Ads. No Data Sales. Full Stop.
We do not sell, rent, or license your personal health information to advertisers or data brokers — ever. Your PHI is never shared with advertising platforms.
We Facilitate. We Do Not Diagnose.
ElderberryMD coordinates your care and helps you navigate the healthcare system. We do not provide diagnoses or replace your physician. For emergencies, call 911. For mental-health crises, call or text 988.
HIPAA-Compliant by Design.
We operate as a HIPAA Business Associate. Our platform is built to meet HIPAA standards for the privacy and security of your protected health information.
No Hidden Trackers.
We do not embed third-party advertising trackers on our platform. We use only the minimal analytics necessary to keep our service running and secure.
Your Consent Comes First.
We explain what we collect and why before we collect it. You choose what to share. You can request deletion of your data at any time.
No On-Call Physician.
ElderberryMD is a care coordination service, not an on-demand medical practice. We connect you with the right providers — we are not your treating physician.
Go Deeper on Any Topic
Each section below explains our practices in plain language — no legal jargon.
No Patient Advertising
We do not target you with health-condition ads based on what you share with us. Learn exactly what this means and how we enforce it.
Read more →Your Consent, Your Control
What we collect, why we collect it, and how you can review, correct, or delete your information — step by step.
Read more →HIPAA Business Associate Agreement
How the BAA works, what it covers, and what it means for your protected health information when you use ElderberryMD.
Read more →No Third-Party Trackers
Which tools we use, which we explicitly exclude, and how we ensure advertising networks cannot follow you from our platform.
Read more →Your Data Rights
Your right to access, correct, and delete your data — including HIPAA access rights and how to submit a request.
Read more →Questions?
If you have a privacy question that is not answered here, our team is ready to help.
Contact UsOur Formal Policies
The full-text legal documents underlying our practices.
Still have questions?
Our team is happy to walk through any of our data practices with you.
Contact Us